Xelevate Systems LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit xelevatesystems.com or use our applications and digital products (the "Services"). Some products, such as Money Rhythm™, have their own product-specific privacy policy with additional detail about the data that product handles.
1. Information We Collect
- Information you provide: name, email address, phone number, messages sent through our contact forms, and account information for our apps.
- Product data: information you enter into our apps. Some products, with your permission, may access financial account data through third-party providers such as Plaid. See each product's privacy policy for details.
- Usage and device information: device type, operating system, browser type, IP address, pages visited, session activity, crash reports, and usage patterns.
2. How We Use Information
- Provide, maintain, and improve our website and products
- Respond to inquiries and support requests
- Communicate about accounts, updates, and policy changes
- Analyze usage to improve the experience
- Maintain security, prevent fraud, and comply with legal obligations
3. Sharing & Disclosure
We do not sell your personal data. We may share information:
- With service providers needed to operate our Services (e.g., hosting, payment processing, financial data providers, analytics)
- When required by law or legal process
- To protect the rights, property, or safety of Xelevate Systems LLC, our users, or the public
- In connection with a merger, acquisition, or sale of assets, with notice to you
- With your explicit consent
4. Data Security
We use industry-standard safeguards, including encryption and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by law.
5. Third-Party Services
Third-party services we use operate under their own terms and privacy policies, and we are not responsible for their practices. We encourage you to review them.
6. Children's Privacy
Our Services are not intended for anyone under 13. We do not knowingly collect information from children under 13 and will delete it if discovered. Contact us if you believe a child has provided us information.
7. Data Retention & Deletion
We keep information as long as needed to provide the Services, comply with the law, resolve disputes, and enforce agreements. You may request deletion at any time by contacting support@xelevatesystems.com. Some data may be retained where required by law.
8. Your Rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, or to request portability. Contact us to make a request.
9. Changes to This Policy
We may update this policy at any time. Updates will be posted with a revised effective date, and material changes will be communicated where appropriate.
10. Contact Us
Xelevate Systems LLCEmail: support@xelevatesystems.comPhone: (480) 630-7271